Customer Care

Customer Care

One of the most common questions that we receive is “How can I choose the correct size when I am buying online?”.

We appreciate that it can be quiet difficult and sometimes stressful trying to choose the right size when shopping online, particularly with something as exact as a Flamenco dress. This is why we have done everything possible to give our customers very clear instructions about how to choose the right size.

As soon as you have placed your order and depending on the product you have chosen and measurements entered, a member of the Flamenco Closet Creations customer service team may contact you to validate the information you have entered. This way we avoid many of the problems associated with ordering bespoke clothing online.

Before placing an order for shoes, there are a few things that you can do to help such as measuring your feet more than once, asking someone else to do it for you, and including your standard shoe size or the size of other flamenco shoes you have. We then cross-reference all this information to ensure the right flamenco shoe is made for you.

We will always support you 100% during the ordering process to make you feel completely confident about your final choice.